Appointment Reminder Confirmation Software

Reminder Confirmation is a software that makes automatic calls, in Outbound, with registered messages, to remember and to ask for confirmation of performed appointments.

It is a system specially adapted to these types of companies:

• Hospitals, Medical offices
• Fireservice companies
• Heating and water companies
• Auto service and auto dealers
• Electric and Wiring companies
• Hardware maintenance companies
• Companies that organize meetings and conferences
• Municipal service companies
• Hotel

How does it work

Without needing a human operator, Reminder Confirmation makes the phonecalls completly automatically with a notice, a number of attempts and in a certain time frame set freely by the user (eg 2 days before the appointment, etc.), asks to confirm or cancell the appointment and provides a daily detailed report with the answers that contacted clients/patients gave.

Why use Reminder Confermation Software

Reminder Confirmation Software offers several advantages that makes it an indispensable system for the companies that would like to be updated in modern times:

• Reduces effectively the costs (no cost with human operator, the system handles all calls automatically)
• Feed Back precise and punctual for every call made, the system "collects" automatically the answers provided by customers/patients
• Improved company image
• Customer loyalty
• Effective and major impact
• Outsourcing service offered without the need of using your own phone lines

Terms

Reminder Confirmation requires the installation of a VoIP software made with (.NET) technology on a personal computer with Windows XP operating system or a higher version, equipped with an ADSL internet connection or a higher version.
The system is offered in Outsourcing, that means, that it is connected to a telephone infrastructure (PBX or telephone lines) managed directly by us.

For more details download the Reminder Confirmation Brochure